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    KLENOTA Values

    Top quality products and absolute customer satisfaction require sound foundations. Our values help us maintain a high standard of jewellery production, sales and services. These principles allow you to fully focus on what is most important: the moments of love and joy.

    #1 RESPONSIBILITY

    We make it a point to always maintain a responsible approach to customers, employees, partners and jewellery production. We only work with verified suppliers and we take care of every possible detail.

    #2 PROFESSIONALISM

    We are professionals in our field - from our careful, detail-oriented goldsmiths to our accommodating customer support team. We draw our wealth of experience from more than 8,000 successfully executed orders.

    #3 TRADITION

    Hand goldsmithery and jewellery has a long and rich history in the Czech Republic, especially in Prague. We proudly build on that history and we use the knowledge of previous generations to continue to perfect our craft.

    #4 QUALITY

    We design and hand-craft our jewellery in our workshop. We are detail-oriented, because it is the details that turn a nice jewel into a perfect gem. Our customers will always be confident that they hit the bull's-eye with us.

    #5 STYLE

    Our mission is to create stylish jewellery that is a pleasure to wear every day. Our aspirations are simple, timeless beauty, pure elegance and subtle uniqueness.

    #6 ACCESSIBILITY

    We want you to feel connected to us and our jewels. You can conveniently shop online from wherever you are and you can also visit us in our atelier in the centre of Prague.

    #7 HELPFULNESS

    We will gladly help you in your selection, answer all of your questions, offer personalized solutions, meet special requirements or make a jewel based on your own design. We are here for you.

    #8 CARE

    The sale is not the end for us. Jewellery and its lifelong care go hand-in-hand. We will always find a solution to your satisfaction: replacement, modification, resizing and more... We resolve all requests and claims in the shortest time possible.